This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I download firefox using www.yahoo.com as home page the whole first page is scrambled and is in a DOS type format. my.yahoo and all others are ok. This is the only browser that does this.

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

more options

Yahoo! Yahoo! Search

   Web
   Images
   Sports
   Shopping
   News
   More

Search: Open Search Assist

   My Yahoo!
   Make Y! your homepage
       Ray
       Hi,
       Ray
           Profile
           Updates
           Account Info
           You are signed in as:
           rpsleander
       Sign Out 
   Page Options 

Yahoo! Sites Reorder or Remove Yahoo! Sites

   Mail
   TV
   Autos
   Finance (DowDown)
   Flickr
   Games
   Jobs
   Messenger
   Movies
   Sports
   Travel
   Updates
   Weather (61°F)

More Yahoo! Sites MY FAVORITES Reorder or Remove MY FAVORITES

   Gmail
   Facebook
   Add Favorite

Featured Partners

   Univ. of Phoenix


QuickViews are moving to My Yahoo!‎

Transfer your QuickViews to My Yahoo!‎ before mid-April when they'll be moved from Yahoo.com. My Yahoo!‎ is an entire page personalized just for you, so it's the perfect place to check in with the content you care about. Learn More Transfer QuickViews to My Yahoo!‎ TODAY - Saturday, December 3, 2011 Kim Kardashian, and Kris Humphries at the Abbey Dawn by Avril Lavigne Spring 2012 fashion show on September 12, 2011 in New York City (Ilya S. Savenok/Getty Images). Go to Video Why Kardashian's ex doesn't want a divorce

Kris Humphries has deep-seated feelings behind his decision to seek an annulment. Reality star shaken up Related links

   Pregnant Kourtney's outing
   No wedding for sister
   Family is 'fascinating'

More stories

   Kim Kardashian, and Kris Humphries at the Abbey Dawn by Avril Lavigne Spring 2012 fashion show on September 12, 2011 in New York City (Ilya S. Savenok/Getty Images). Kim K. annulment explained DeSean Jackson (Joe Nicholson-US PRESSWIRE) Has NFL star quit on his team? ABC News Foreign aid under fire Utah State Aggies fans cheer on their team. (AP Photo/Colin E Braley) Students' eerie protest

1 of 44 Previous set of stories Next set of stories News

   NEWS
   WORLD
   LOCAL
   FINANCE

Move News on Top

   U.S. judge rejects Apple bid to halt Galaxy sales
   Exclusive: MF Global mixed funds, transferred abroad
   Fifteen dead after Syrian army clashes with rebels
   U.S. jobless rate drops to 2-1/2 year low
   Geithner to urge Europe leaders to take action
   Zynga seeks lower IPO value in tough market
   Prosecutors: Dad used sons for porn- Houston Chronicle
   Soldier surprises son and daughter…- KHOU
   COMMENTARY: A great year for high school…- West Univers…
   NFL
   ·College football
   ·NBA
   ·NHL
   ·Boxing
   ·UFC

More News:

   News
   Popular
   Photos

updated 07:17 am

Markets: Dow: 12,019.41 -0.00% Nasdaq: 2,626.92 0.02%

Enter stock symbol MARKETPLACE Over 50? You Could Save $357*

AARP Auto Insurance from The Hartford

Click now for a quick, Free Quote

The new Yahoo! Mail

faster, safer, and easier to use.

Credit Score For $0 A 739 Score rocks What's your score? See yours today freecreditscore.com. TRENDING NOW

   Jessica Simpson
   Muhammad Ali
   Lindsey Vonn
   Selma Blair
   Giant weta
   Britney Spears
   Military dogs
   Boxed Christmas …
   Retirement news
   Hanukkah gifts

AdChoices

   MUST-SEE VIDEOS ON YAHOO!
       Jay-Z (AP) Jay-Z subject of university course
       Go to Video
       Jay-Z subject of university course
       Drew Brees of Saints (Yahoo! Sports) NFL locks to win this weekendGo to Video NFL locks to win this weekend
       Amy Winehouse (Y! Music) Newly discovered Amy Winehouse songGo to Video Newly discovered Amy Winehouse song 
   Shopping
   Hottest tech gifts this season
       Laptops Laptops
       Tablets Tablets
       Cell Phones Cell Phones
       Digital Cameras Digital Cameras

MORE YAHOO! SITES

   Answers
   Autos
   Finance
   Games
   Groups
   Health
   International
   Local
   Maps
   Movies
   Music
   News
   omg!
   Real Estate
   Shine
   Shopping
   Sports
   Travel
   TV
   Voices
   Yahoo! en Español
   Downloads
   Get the Yahoo! Toolbar
   Get Yahoo! on Your Phone
   Get Yahoo! on Your Tablet
   IntoNow
   More Services

Follow YAHOO!

   Follow Us:
   Facebook
   Twitter

YAHOO! FOR YOUR BUSINESS

   Small Business Solutions
   Advertise with Us

ABOUT YAHOO!

   Company Info
   Careers
   Developer Network
   Yahoo! Blog - Yodel
   Help
   Feedback

Copyright © 2011 Yahoo! Inc. All rights reserved.

   Privacy Policy (Updated)
   About Our Ads
   Safety
   Terms of Service
   Copyright/IP Policy

Yahoo!

   Hi,
   Ray
       Profile
       Updates
       Account Info
       You are signed in as:
       rpsleander

Search

Yahoo! Yahoo! Search Web Images Sports Shopping News More Search: Open Search Assist My Yahoo! Make Y! your homepage Ray Hi, Ray Profile Updates Account Info You are signed in as: rpsleander Sign Out Page Options Yahoo! Sites Reorder or Remove Yahoo! Sites Mail TV Autos Finance (DowDown) Flickr Games Jobs Messenger Movies Sports Travel Updates Weather (61°F) More Yahoo! Sites MY FAVORITES Reorder or Remove MY FAVORITES Gmail Facebook Add Favorite Featured Partners Univ. of Phoenix QuickViews are moving to My Yahoo!‎ Transfer your QuickViews to My Yahoo!‎ before mid-April when they'll be moved from Yahoo.com. My Yahoo!‎ is an entire page personalized just for you, so it's the perfect place to check in with the content you care about. Learn More Transfer QuickViews to My Yahoo!‎ TODAY - Saturday, December 3, 2011 Kim Kardashian, and Kris Humphries at the Abbey Dawn by Avril Lavigne Spring 2012 fashion show on September 12, 2011 in New York City (Ilya S. Savenok/Getty Images). Go to Video Why Kardashian's ex doesn't want a divorce Kris Humphries has deep-seated feelings behind his decision to seek an annulment. Reality star shaken up Related links Pregnant Kourtney's outing No wedding for sister Family is 'fascinating' More stories Kim Kardashian, and Kris Humphries at the Abbey Dawn by Avril Lavigne Spring 2012 fashion show on September 12, 2011 in New York City (Ilya S. Savenok/Getty Images). Kim K. annulment explained DeSean Jackson (Joe Nicholson-US PRESSWIRE) Has NFL star quit on his team? ABC News Foreign aid under fire Utah State Aggies fans cheer on their team. (AP Photo/Colin E Braley) Students' eerie protest 1 of 44 Previous set of stories Next set of stories News NEWS WORLD LOCAL FINANCE Move News on Top U.S. judge rejects Apple bid to halt Galaxy sales Exclusive: MF Global mixed funds, transferred abroad Fifteen dead after Syrian army clashes with rebels U.S. jobless rate drops to 2-1/2 year low Geithner to urge Europe leaders to take action Zynga seeks lower IPO value in tough market Prosecutors: Dad used sons for porn- Houston Chronicle Soldier surprises son and daughter…- KHOU COMMENTARY: A great year for high school…- West Univers… NFL ·College football ·NBA ·NHL ·Boxing ·UFC More News: News Popular Photos updated 07:17 am Markets: Dow: 12,019.41 -0.00% Nasdaq: 2,626.92 0.02% Enter stock symbol MARKETPLACE Over 50? You Could Save $357* AARP Auto Insurance from The Hartford Click now for a quick, Free Quote The new Yahoo! Mail faster, safer, and easier to use. Credit Score For $0 A 739 Score rocks What's your score? See yours today freecreditscore.com. TRENDING NOW Jessica Simpson Muhammad Ali Lindsey Vonn Selma Blair Giant weta Britney Spears Military dogs Boxed Christmas … Retirement news Hanukkah gifts AdChoices MUST-SEE VIDEOS ON YAHOO! Jay-Z (AP) Jay-Z subject of university course Go to Video Jay-Z subject of university course Drew Brees of Saints (Yahoo! Sports) NFL locks to win this weekendGo to Video NFL locks to win this weekend Amy Winehouse (Y! Music) Newly discovered Amy Winehouse songGo to Video Newly discovered Amy Winehouse song Shopping Hottest tech gifts this season Laptops Laptops Tablets Tablets Cell Phones Cell Phones Digital Cameras Digital Cameras MORE YAHOO! SITES Answers Autos Finance Games Groups Health International Local Maps Movies Music News omg! Real Estate Shine Shopping Sports Travel TV Voices Yahoo! en Español Downloads Get the Yahoo! Toolbar Get Yahoo! on Your Phone Get Yahoo! on Your Tablet IntoNow More Services Follow YAHOO! Follow Us: Facebook Twitter YAHOO! FOR YOUR BUSINESS Small Business Solutions Advertise with Us ABOUT YAHOO! Company Info Careers Developer Network Yahoo! Blog - Yodel Help Feedback Copyright © 2011 Yahoo! Inc. All rights reserved. Privacy Policy (Updated) About Our Ads Safety Terms of Service Copyright/IP Policy Yahoo! Hi, Ray Profile Updates Account Info You are signed in as: rpsleander Search

Chosen solution

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).