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toolbar buttons do not work and are greyed out not allowing me to log in or log out

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by Marepal

Marepal
Marepal
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I have increasingly been frustrated with firefox not allowing me to log in and or log out of important websites in which i pay my bills online This happens because the toolbar buttons are greyed out. It makes this feature non functional, therefore I have to resort to closing the website page without logging out. Can you tell me how to fix this problem? When i click on the buttons there is no response; its as if they were drawn.

I have increasingly been frustrated with firefox not allowing me to log in and or log out of important websites in which i pay my bills online This happens because the toolbar buttons are greyed out. It makes this feature non functional, therefore I have to resort to closing the website page without logging out. Can you tell me how to fix this problem? When i click on the buttons there is no response; its as if they were drawn.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Marepal
Marepal Question owner
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my themes are already in default mode. I went to safe mode but what am i looking for to see if there is a problem? If there is a problem with an extension or hardware acceleration does an icon change color ?