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after deleting firefox and reinstalling it Ikeep getting a message telling me that it cant be updated until i deleate the original programme how do I get rid of that message

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  • Last reply by cor-el

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after deleting firefox and reinstalling it Ikeep getting a message telling me that it cant be updated until i deleate the original programme how do I get rid of that message

after deleting firefox and reinstalling it Ikeep getting a message telling me that it cant be updated until i deleate the original programme how do I get rid of that message

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You seem to be running the latest Firefox 9.0.1 version according to the user agent in your system details list:

  • Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).


Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.