This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot find new downloads

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

99.9% of the time, I cannot find new downloads even though it says download was successful. The new downloads are nowhere to be found, not in Recent Downloads, not in Programs, nowhere. This makes Firefox unusuable, frustrating, and inferior to other browsers. If this cannot be solved, I will quit Firefox. Thanks.

99.9% of the time, I cannot find new downloads even though it says download was successful. The new downloads are nowhere to be found, not in Recent Downloads, not in Programs, nowhere. This makes Firefox unusuable, frustrating, and inferior to other browsers. If this cannot be solved, I will quit Firefox. Thanks.

All Replies (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"