Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated to 9.0.1. Terribly Slow

  • 3 replies
  • 20 have this problem
  • 5 views
  • Last reply by ideato

more options

Mac 10.5.8. Used Firefox for years. Decided update to Firefox 9.0.1. two days ago. Immediately it took forever to load webpages. Sometimes hangs. I've done and checked everything I can think of and read what I could find. I'd like to go back to the previous version if there is no fix to this.

Can someone please help me? Thank you.

Mac 10.5.8. Used Firefox for years. Decided update to Firefox 9.0.1. two days ago. Immediately it took forever to load webpages. Sometimes hangs. I've done and checked everything I can think of and read what I could find. I'd like to go back to the previous version if there is no fix to this. Can someone please help me? Thank you.

All Replies (3)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox
more options

mha007, I apologize for the long delay in responding - family emergency. Thank you very, very much for your help! I now have done everything you suggested. I also ran an anti-virus, etc. program in the off chance I had a problem on that front. Everything is clean. I still have the problem with Firefox 10 taking forever to load. Certain webpages still display in an odd manner - as a result the log in boxes are misaligned so I cannot log in.

Do you have any other suggestions?

more options

Try download the latest version and check if the problem still occur :

http://www.mozilla.org/en-US/firefox/all.html

1. Download the new copy of Firefox program(10.0.2) from the above link

2. Trash the current Firefox application to do a clean (re-)install.

3. Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac



thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.