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I can't see any video website like youtube, vimeo, even facebook. My flash player is installed and it's work because I still can see the video in IE, only on Firefox it only audio work, the video is all blank(black), anyone can help me?

  • 2 replies
  • 74 have this problem
  • 2 views
  • Last reply by cor-el

splingun
splingun
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I didn't update or download anything, then today I can't see any video website like youtube, vimeo, even facebook. My flash player is installed and it's work because I still can see the video in IE, only on Firefox it only audio work, the video is all blank(black), when I restart my PC again the video can work just first video, then when I see another website video it all black...... (but sound still work) anyone can help me?

I didn't update or download anything, then today I can't see any video website like youtube, vimeo, even facebook. My flash player is installed and it's work because I still can see the video in IE, only on Firefox it only audio work, the video is all blank(black), when I restart my PC again the video can work just first video, then when I see another website video it all black...... (but sound still work) anyone can help me?

Chosen solution

Hi splingun,

We have a section for Fixing Facebook and YouTube issues. The black screen specifically seems to be covered in the list of articles I linked you to.

Hopefully this helps!

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All Replies (2)

Matt_G
Matt_G
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Chosen Solution

Hi splingun,

We have a section for Fixing Facebook and YouTube issues. The black screen specifically seems to be covered in the list of articles I linked you to.

Hopefully this helps!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable the hardware acceleration in the Flash Player.

See:

Flash "Display settings" window:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).