This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PDF files and Firefox slight annoyance

  • 2 replies
  • 5 have this problem
  • 4 views
  • Last reply by rawbinator

more options

Whenever I have an open PDF file in a tab in Firefox, it renders me unable to scroll using my laptop's touchpad scrolling. When I use it, even after clicking in my active tab, it actually is scrolling the PDF instead of my current tab.

Whenever I have an open PDF file in a tab in Firefox, it renders me unable to scroll using my laptop's touchpad scrolling. When I use it, even after clicking in my active tab, it actually is scrolling the PDF instead of my current tab.

Chosen solution

Hi rawbinator,

Have you checked to see if your PDF add-on is up to date? I'd take a look at View PDF files using Firefox’s built-in viewer. There is a lot of information in there and it lists a couple of different PDF add-ons. I'd try both to see if it is localized to just one.

Hopefully this helps!

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi rawbinator,

Have you checked to see if your PDF add-on is up to date? I'd take a look at View PDF files using Firefox’s built-in viewer. There is a lot of information in there and it lists a couple of different PDF add-ons. I'd try both to see if it is localized to just one.

Hopefully this helps!

more options

If anyone else has the same problem, I installed the Sumatra program at the link posted by Matt_G and scrolling works fine now.