This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I used to be able to drag an image from my desktop into the address bar in email in Firefox - now it doesn't work. How can I restore that feature?

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by rb_stern

more options

My Firefox version is 10.0.2, and I use a Macbook Pro with OSX Lion. Same problem occurs on 2 identical Macs.

My Firefox version is 10.0.2, and I use a Macbook Pro with OSX Lion. Same problem occurs on 2 identical Macs.

All Replies (4)

more options

It sounds like you are using web based email (like Gmail, Hotmail, Yahoo mail, etc). What email website are you using?

more options

Hi, I use gmail. I can drag and drop just like before using Safari, but I'd rather use Firefox.

Richard

more options

Try clearing your cookies and cache - Error loading web sites > Clearing cookies and cache

more options

I think it has solved it. I'll try a few more times before I'm sure, as I have cleared cookies and cache before to no effect. Thanks.