This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox close (even multiple browsers) when I try to open the LATimes website?

  • 6 replies
  • 25 have this problem
  • 3 views
  • Last reply by bbeeman

rsgreen
rsgreen
more options

My every attempt to open the LA Times website causes a crash of the entire Firefox browser, even if I have more than one Firefox browser open. There are no crash ID's b/c it just closes, completely.

My every attempt to open the LA Times website causes a crash of the entire Firefox browser, even if I have more than one Firefox browser open. There are no crash ID's b/c it just closes, completely.

All Replies (6)

Matt_G
Matt_G
more options

Hey rsgreen,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article.

Hopefully this helps!

rsgreen
rsgreen Question owner
more options

I tried that. No joy. Same thing happened again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does Firefox still crash if you disable all plugins as a test?

rsgreen
rsgreen Question owner
more options

I disabled all plug-ins. Same thing.

k j doran
k j doran
more options

I have the same problem. Firefox 11.0 crashes when loading latimes.com. Running on Mac OS X 10.6.8

When I loaded it in safe mode it returns the following error as it crashes:

Error occurred during initialization of VM java/lang/ClassNotFoundException: error in opening JAR file <invalid CEN header (bad signature)> /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/classes.jar

I'm running Java Plugin version 1.6.0.29 (the most recent).

bbeeman
bbeeman
more options

Same thing here. Crashes when I try to access latimes.com This is getting really old.