This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On Amex web site, can not down load my current transactions. Work fine with IE.

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Andrew

JoeCastaldo
JoeCastaldo
more options

I can view my current transactions, but the download tab does not work. I call Amex and they are aware of the problem and said it was a FireFox problem to fix. IE work fine.

I can view my current transactions, but the download tab does not work. I call Amex and they are aware of the problem and said it was a FireFox problem to fix. IE work fine.

Chosen solution

Ok thank you. Can I just get you send me a private message so I can place your email address on the bug. Thanks

Read this answer in context 👍 0

All Replies (3)

Andrew
Andrew
  • Moderator
more options

Since it is a firefox problem our team should be in the know about if not already. I will file a bug for you. But first is there an error message that goes with it or what happens when you try to click on the download tab. Thanks!

JoeCastaldo
JoeCastaldo Question owner
more options

No error Msg, Download does not work.

Andrew
Andrew
  • Moderator
more options

Chosen Solution

Ok thank you. Can I just get you send me a private message so I can place your email address on the bug. Thanks