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Why won't Yahoo email recognize contacts using firefox 11?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by forsythd

forsythd
forsythd
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I have Windows 7 and my contacts are recognized in my yahoo email using Internet Explorer but the contacts are not being recognized in firefox 11. Any suggestions? I would rather use firefox if I can get the contacts to work with my email.

I have Windows 7 and my contacts are recognized in my yahoo email using Internet Explorer but the contacts are not being recognized in firefox 11. Any suggestions? I would rather use firefox if I can get the contacts to work with my email.

All Replies (2)

David Tenser
David Tenser
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Hi there. Have you tried to contact Yahoo e-mail support? It seems that's more likely a problem with the way the website is serving content to Firefox since what you're describing is a website functionality.

Unfortunately I don't use Yahoo e-mail myself, but someone else might be able to provide more specific help. So, my recommendation would still be to contact Yahoo about this, and provide a screenshot of what you're seeing (and expecting to see).

Good luck!

forsythd
forsythd Question owner
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My same email account works fine with Internet Explorer with (windows 7) and with Firefox version 9 on a different PC with (vista). I did call my internet provider and they suggested to uninstall and re-install Firefox which I did but that didn't help. They also had me delete history and cookies. I would think that if the same email works with IE, it should work same with Firefox. I may have to use IE until this issue gets resolved. Thanks for your feedback.