Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My download folder is empty in My Computer but according to firefox my downloaded items are still there. Can someone explain this?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

FS2Obscura
FS2Obscura
more options

The files I downloaded are still on the downloads list (the little box). However, the Downloads folder in my documents is empty. Are those files still around?

The files I downloaded are still on the downloads list (the little box). However, the Downloads folder in my documents is empty. Are those files still around?

Chosen solution

You can right-click a file in the Download Manager window to check that.
If Open and Open Containing Folder are grayed in the right-click context menu then the file is no longer present in the original download location.

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can right-click a file in the Download Manager window to check that.
If Open and Open Containing Folder are grayed in the right-click context menu then the file is no longer present in the original download location.