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http://ojp.nationalrail.co.uk cannot search for journeys or book tickets

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by ideato

raymondjf
raymondjf
more options

I am able to open the site, but when I type in a journey with dates and times, an error message appears: Your journey planning session has timed out due to inactivity.

Sometimes I get beyond this, but as soon as I try to pay for my tickets, the website simply locks. Avira scans show no detections

I am able to open the site, but when I type in a journey with dates and times, an error message appears: '''Your journey planning session has timed out due to inactivity.''' Sometimes I get beyond this, but as soon as I try to pay for my tickets, the website simply locks. Avira scans show no detections

All Replies (2)

philipp
philipp
  • Moderator
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hello, as a first step please you try to clear all the history for this site as it is described here. and check if this can resolve the issue.

ideato
ideato
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Clear also all cookies and the cache, information in the above link madperson gave us.


thank you