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I cannot any web site that runs a java script. The page goes blank and I get a "oops that did not go well" message

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

hinjeyan
hinjeyan
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If I disable java script the websites open fine but obviously parts of the website that require java script do not work. I have reloaded the latest java but did not help.

If I disable java script the websites open fine but obviously parts of the website that require java script do not work. I have reloaded the latest java but did not help.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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To avoid confusion:

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

hinjeyan
hinjeyan Question owner
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Thanks much

cor-el
cor-el
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  • Top 10 Contributor
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You're welcome

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