This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ever since I started usin Netflix, no other video plugin works on Firefox; putlocker, novamov, realplayer, youtube, etc. Why is that and how can I fix it?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by John99

more options

I don't know if Netflix is the problem, but it is the only thin different. YouTube won't load, saying there is an error and all the rest just have blank screens. They work fine on Google Chrome, but I prefer Firefox for my viewing pleasure.

I don't know if Netflix is the problem, but it is the only thin different. YouTube won't load, saying there is an error and all the rest just have blank screens. They work fine on Google Chrome, but I prefer Firefox for my viewing pleasure.

All Replies (1)

more options

You may need to downgrade temporarily to an earlier version of FlashPlayer for further details see my posts and read the linked articles in thread: /questions/931055

Post back with what you tried and how you got on.

If it is this Flash 11.3 issue developers have been working on it for quite a few days. Information is drying up at the moment; with Firefox staff going uncharacteristically silent, but hopefully more news and a permanent solution may be released soon.