This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since the last update I can't go to google.com, nor search using my google search bar

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by pastel

pastel
pastel
more options

Since the last update I haven't been able to go directly to www.google.com (or .ca) and I haven't been able to search using the search bar. I can still go to my gmail and google maps, and the only way to get to a google search page is to open one of those then click the "search" tab up top. Once I do that it works fine, but it won't load the website? I miss that toolbar too.

Since the last update I haven't been able to go directly to www.google.com (or .ca) and I haven't been able to search using the search bar. I can still go to my gmail and google maps, and the only way to get to a google search page is to open one of those then click the "search" tab up top. Once I do that it works fine, but it won't load the website? I miss that toolbar too.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check this:

Do you mean the search bat on the Navigation Toolbar or the search bar on a web page (e.g. about:home)?

Do you still have the Navigation Toolbar with the location (URL bar) and the Google search bar visible?

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"

  • Open the Customize window via "View > Toolbars > Customize" or "Firefox > Options > Toolbar Layout"
  • If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
  • If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
pastel
pastel Question owner
more options

Hi, that is the toolbar I'm talking about. I can see it just like before, it's just that it won't go anywhere when I use it for google. If I switch it to one of the other options, like Yahoo or Wikipedia, it works fine.