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Unable to save bank user details when box ticked

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Firefox will now not store my bank customer ID. I tick the box to save but the information is not stored.

Firefox will now not store my bank customer ID. I tick the box to save but the information is not stored.

Chosen solution

There were two entries for my Bank in the history. I removed both of the cookies. I then entered the details of my bank and 'saved for next time' -The details are now there! Deleting the cookies and then storing them again has resolved the issue.

Many thanks for your help in trying to resolve -appreciated

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All Replies (3)

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The website may be using autocomplete=off to prevent Firefox from saving and filling the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.

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Many thanks fr the reply. no this did not resolve the issue. In the 'about:permissions' if I select the url from the list on the left permission for my bank is shown. Store password -Allow 0 passwords are stored for this website [greyed out] Manage Passwords...


Share Location -Always ask Set Cookies -Allow Open Pop-up Windows -Block Maintain offline Storage - Always Ask

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Chosen Solution

There were two entries for my Bank in the history. I removed both of the cookies. I then entered the details of my bank and 'saved for next time' -The details are now there! Deleting the cookies and then storing them again has resolved the issue.

Many thanks for your help in trying to resolve -appreciated

Modified by martinfuller