This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 14 keeps hanging severely ever since I upgraded to the latest version of Adobe Flash (11.4).

  • 6 replies
  • 5 have this problem
  • 4 views
  • Last reply by NBbowler

more options

On September 22, I got a notification to update to the newest version of Flash (11.4). After installing it, Firefox (version 14) began to hang severely on some of my favorite sites, like DeviantArt and Facebook. After trying to process things, it gave up and wouldn't respond. After booting up in Safe Mode, I turned off the flash add-on, and everything worked fine, save for the games that required flash to play. As soon as I turned it back on, the hanging and unresponsiveness came back.

On September 22, I got a notification to update to the newest version of Flash (11.4). After installing it, Firefox (version 14) began to hang severely on some of my favorite sites, like DeviantArt and Facebook. After trying to process things, it gave up and wouldn't respond. After booting up in Safe Mode, I turned off the flash add-on, and everything worked fine, save for the games that required flash to play. As soon as I turned it back on, the hanging and unresponsiveness came back.

Chosen solution

I wasn't able to get to any of those sites without having serious hanging issues. I just uninstalled Flash, rebooted, then reinstalled it. Everything seems to be working fine now.

Read this answer in context 👍 0

All Replies (6)

more options
more options

Just turned it off. Still hanging terribly.

more options

Does any in this reply help?

more options

Chosen Solution

I wasn't able to get to any of those sites without having serious hanging issues. I just uninstalled Flash, rebooted, then reinstalled it. Everything seems to be working fine now.

more options

So you didn't have to downgrade the Flash player at all?

more options

Nope, didn't have to downgrade. Just uninstalled and reinstalled.