This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox cannot open/reload any websites after resuming from a system standby. I have to close the current window and start a new session, then it works again

  • 2 replies
  • 7 have this problem
  • 2 views
  • Last reply by cor-el

more options

I am using Firefox v 13.0.1 (Mozilla Firefox for Ubuntu canonical 1.0) on Ubuntu 12.04 LTS. Whenever my system resumes from standby I am not able to open/load any webpages in the Firefox session that was already running before the standby. I don't get any error message, but the page doesn't load at all. If I close the session and start a new one everything works fine.

I am using Firefox v 13.0.1 (Mozilla Firefox for Ubuntu canonical 1.0) on Ubuntu 12.04 LTS. Whenever my system resumes from standby I am not able to open/load any webpages in the Firefox session that was already running before the standby. I don't get any error message, but the page doesn't load at all. If I close the session and start a new one everything works fine.

All Replies (2)

more options

You are actually using Firefox 4 according to your user Agent. Try to update to Firefox 15 Update Firefox to the latest release, does that help your problem any?

more options

Not necessarily: rv:1.9.2.8 indicates a Firefox 3.6.8 version

  • Mozilla/5.0 (X11; Linux i686; rv:1.9.2.8) Gecko/20100722 Firefox/4.0.1

You can check for a possibly corrupted user agent.

See: