This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded the pay version of FoxFilter, and lost my password. I have emailed them countless times, gave them all my information, with no response.

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

more options

I lost my password to foxfilter plugin. I've emailed them many times requesting my password, with no response. I need to change my settings, currently my Firefox browser is crippled. Thank you for your help.

I lost my password to foxfilter plugin. I've emailed them many times requesting my password, with no response. I need to change my settings, currently my Firefox browser is crippled. Thank you for your help.

All Replies (1)

more options

You can inspect the prefs.js file in the Firefox Profile Folder with a plain text editor and see if you have a line with this pref: FoxFilter.password
You can try to remove all user_pref("FoxFilter...") lines from the prefs.js file.

You can use this button to go to the Firefox profile folder: