Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I got a warning message ("Author not verified") when trying to download Menu Icons Plus, is it safe to download?

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by Connierod

more options

I want to place a different icon on specific bookmarks when I open the Bookmarks list. I clicked on the Bookmarks icon drop-down menu and then clicked on "Get Bookmarks Add-ons" and tried to download "Menu Icons Plus," that's when I got some warnings about Firefox preventing that site from asking me to install it on my computer. Then I got the "Author not verified" message.

I'm on an iMac desktop computer, OS 10.6.8

I want to place a different icon on specific bookmarks when I open the Bookmarks list. I clicked on the Bookmarks icon drop-down menu and then clicked on "Get Bookmarks Add-ons" and tried to download "Menu Icons Plus," that's when I got some warnings about Firefox preventing that site from asking me to install it on my computer. Then I got the "Author not verified" message. I'm on an iMac desktop computer, OS 10.6.8

All Replies (4)

more options

I have never seen an extension where the author was verified, so yes it should be considered safe. The addons system is set up to scan for exploits during the upload process to the server, plus once an addon reaches a specific download level the code is visually verified.

more options

Thank you for assuring me it was safe to load the "Menu Icons Plus" Add-on. However, when i clicked to install it the same message about preventing it came up:

  "Firefox prevented this site (en-us.add-ons.mozilla.com) from asking you to install software on your computer."
  Why can't I install it, what is wrong with it? Is there another app that will let me change the icons in the drop-down Bookmarks list?
more options

You can click the allow button on that pop-up and follow further instructions install the extension and to restart Firefox to finish the installation.

It is possible that you lack the default permission to install software from the Add-ons site.

  • Tools > Options > Security : "Warn me when sites try to install add-ons": Exceptions
more options

I finally was able to install the Menu Icon Plus Add-ons, or so it appeared because a window with a progress bar saying it was installing it came up. But when I followed the next instructions (shown in the "Uploaded images" window below and selected the Menu Icons Plus (from the Add-ons Manager), a window appeared with "Menu Icons Plus 2.4" in it but there was no "Options button."

  I then clicked on the Preferences box at the lower left , which brought up a Menu Items window but I couldn't get it to do anything or set different Preferences. (I also had already restarted Firefox as instructed, to no avail.) What do I do now to use the Add-ons?