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Does not recognize OS for purpose of other websites

warhammer3025
warhammer3025
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When attempting to use websites like Battlefield 3's "Battlelog" and Netflix's "Watch Instantly", which require Windows Vista or Windows 7, these websites fail to recognize my OS, which is Windows 7 64-bit.

I recently uninstalled an addon called Masking Agent, which purported to hide a computer's specifications from websites. How this addon got onto my computer I am unsure.

When attempting to use websites like Battlefield 3's "Battlelog" and Netflix's "Watch Instantly", which require Windows Vista or Windows 7, these websites fail to recognize my OS, which is Windows 7 64-bit. I recently uninstalled an addon called Masking Agent, which purported to hide a computer's specifications from websites. How this addon got onto my computer I am unsure.

Chosen solution

See this support article - https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Reset the Firefox User Agent.

Read this answer in context 👍 2

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

See this support article - https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Reset the Firefox User Agent.

warhammer3025
warhammer3025 Question owner
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Thank you very much. That cleared the problem right up.