This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why would my netflix have no sound on mozilla, but internet explorer does. my mozilla is upto date

  • 2 replies
  • 9 have this problem
  • 13 views
  • Last reply by jetheladys

more options

my sound works on mozilla for everything i found but netflix, i have don't all the steps netflix has suggested but i still have no sound on mozilla but do on other browers, i have checked that mozilla volume is set to full and on but still have no sound. i have made sure my audio codecs and mozilla is up to date. is there any other things i might try because i really like using mozilla not other browsers.

my sound works on mozilla for everything i found but netflix, i have don't all the steps netflix has suggested but i still have no sound on mozilla but do on other browers, i have checked that mozilla volume is set to full and on but still have no sound. i have made sure my audio codecs and mozilla is up to date. is there any other things i might try because i really like using mozilla not other browsers.

Chosen solution

resetting firefox didn't work on it's own, but after i looked resetting firefox also set mozilla's volume to low, so after turning it up, netflix now works thank you

Read this answer in context 👍 0

All Replies (2)

more options
more options

Chosen Solution

resetting firefox didn't work on it's own, but after i looked resetting firefox also set mozilla's volume to low, so after turning it up, netflix now works thank you