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CAN"T GET ON LINE

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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how the heck am I going to read your E -mail if I can;t get on line

how the heck am I going to read your E -mail if I can;t get on line

All Replies (2)

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Please update to Firefox 18.0.1 Update Firefox to the latest release then please clarify what problem you are having

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If you can't access any websites then a possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: