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Firefox keeps freezing in office, but not in other public/home network

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by user633449

sharbao
sharbao
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Firefox keeps freezing starting from yesterday in my office wireless network. When it is opened, the browser screen does not show up, I have to right click on the icon in order to have the screen brought up. Search bar and tab functions respond real slow. However, everything works perfectly fine in public and my home network. I'd really appreciate your input and help.

Firefox keeps freezing starting from yesterday in my office wireless network. When it is opened, the browser screen does not show up, I have to right click on the icon in order to have the screen brought up. Search bar and tab functions respond real slow. However, everything works perfectly fine in public and my home network. I'd really appreciate your input and help.

All Replies (1)

user633449
user633449
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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