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Can't get a PDF attachment to open without a pop-up box opening.

  • 5 replies
  • 9 have this problem
  • 4 views
  • Last reply by etsce

Raewisconsin
Raewisconsin
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Every time I get a PDF attachment in AOL Email I click on it to open and it brings up a dialog box wanting to know what program to use to open. I select Adobe Acrobat Reader and then check the box to do this all the time and click on OK. The PDF opens and I can view it. The very next time the same box appears as to what I want to do. How can I eliminate that annoying box?

Every time I get a PDF attachment in AOL Email I click on it to open and it brings up a dialog box wanting to know what program to use to open. I select Adobe Acrobat Reader and then check the box to do this all the time and click on OK. The PDF opens and I can view it. The very next time the same box appears as to what I want to do. How can I eliminate that annoying box?

All Replies (5)

KarenManzano
KarenManzano
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Hello,

In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Go to Tools > Options (or Firefox > Options).
  2. In the Options window, select the Applications tab.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right handside you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use another application like the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu.

See also:

Raewisconsin
Raewisconsin Question owner
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blank

Modified by Raewisconsin

Raewisconsin
Raewisconsin Question owner
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Karen - I still get the attached pop-up window where I have to click "OK" and that is what I'm trying to eliminate

etsce
etsce
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Hello........is anyone there? I have this same problem. Every time i go to open a pdf it asks how. It doesn't matter what i set the tools-options-applications-pdf action to. How do I stop this stupid question?????

fyi, your site says you don't have to register to ask a question,but then takes you back here where you try to reply and it tells you to register, and round and round we go. No longer a fan of firefox.