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cannot print to printer from firefox-- stopped after an update.

  • 2 replies
  • 7 have this problem
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  • Last reply by etal

etal
etal
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After one of the periodic updates the print function stop working. The printer will cycle pper--but nothing prints. With a capture printer it will produce just blank page(s). The printer and all other print devices work fine from the desktop. I use a fax and some other pdf printers. All work from desktop--none from firefox. I have the lastest version--this machine takes automatic updates from firefox.

After one of the periodic updates the print function stop working. The printer will cycle pper--but nothing prints. With a capture printer it will produce just blank page(s). The printer and all other print devices work fine from the desktop. I use a fax and some other pdf printers. All work from desktop--none from firefox. I have the lastest version--this machine takes automatic updates from firefox.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

etal
etal Question owner
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The problem still exist. I can print to all devices from IE can not print to any in Firefox. It will give printer selection and go through the motions but only produces blank paper--no image or print at all. This came about after an update that may be has long has a year ago--the last time I tried to print from the browser was that long ago and I stopped trying when it did not work.

I can: get a printer, select it and it will call the spooler and produce a blank sheet of paper per page. On IE I can print to all devices, fax, printer and other software.