This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't forward an email

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by kobe

dmalone
dmalone
more options

When I want to forward an email I go to the forward arrow,click & go to my contacts.choose those I want to forward to,go back to the message & there isn't any names in the send to & the send is greyed out.I have tried many times to forward & It doesn't work.

When I want to forward an email I go to the forward arrow,click & go to my contacts.choose those I want to forward to,go back to the message & there isn't any names in the send to & the send is greyed out.I have tried many times to forward & It doesn't work.

All Replies (1)

kobe
kobe
more options

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.