We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox not responding to keyboard

  • 3 replies
  • 20 have this problem
  • 32 views
  • Last reply by jahlion

bblackmoor
bblackmoor
more options

Earlier today, I suddenly could not type anything into Firefox (and only Firefox) on Windows 7 64-bit. I could click with my trackball, but as far as Firefox was concerned, I had no keyboard. I restarted Firefox. I checked the permissions on my "temp" directory. I restarted Firefox in "Safe Mode". I restarted Firefox in "Safe Mode + Reset". I deleted the entire Profiles directory and created a new Firefox profile. I completely uninstalled Firefox, including all of my settings, and re-installed it.

Still, Firefox (and only Firefox) does not seem to be aware of anything I do with the keyboard.

Earlier today, I suddenly could not type anything into Firefox (and only Firefox) on Windows 7 64-bit. I could click with my trackball, but as far as Firefox was concerned, I had no keyboard. I restarted Firefox. I checked the permissions on my "temp" directory. I restarted Firefox in "Safe Mode". I restarted Firefox in "Safe Mode + Reset". I deleted the entire Profiles directory and created a new Firefox profile. I completely uninstalled Firefox, including all of my settings, and re-installed it. Still, Firefox (and only Firefox) does not seem to be aware of anything I do with the keyboard.

All Replies (3)

bblackmoor
bblackmoor Question owner
more options

I was about to try downgrading to Firefox 21, when -- just like the monster in Monster-A-Go-Go -- the universe blinked, and Firefox recognizes the keyboard again.

debry1
debry1
more options

Help, I am having a similar problem. I can't get any response when using Firefox. It was working fine and then suddenly won't respond to the keyboard.

jahlion
jahlion
more options

Got this problem too since about one month or maybe more. It happens sometimes and stays that way until I restart my system. I'm also on W7-64. To post this I had to write on notes and copy/paste on Mozilla :( The kboard is working for everything except Firefox