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Shockwave and Flash Player error messages in Firefox...

  • 5 replies
  • 101 have this problem
  • 47 views
  • Last reply by sighnbox

Seb90
Seb90
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Hi,

I'm having two problems with Firefox:

1) Flash Player...

a) Sometimes I keep getting the message that I need to download Flash Player. b) However I have visited this link: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html And verified that the latest version of Flash is already installed on my system. c) I get the message, and then after a little while the video still plays anyway - but how can I stop receiving this message?

2) Shockwave... 

From time to time I get an error message regarding the "Shockwave Plugin" - saying that it can't play a script, and asking if I want the script to continue or stop.

How can I solve this?

I have a Windows 7 PC.

Thanks in advance!

Hi, I'm having two problems with Firefox: 1) Flash Player... a) Sometimes I keep getting the message that I need to download Flash Player. b) However I have visited this link: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html And verified that the latest version of Flash is already installed on my system. c) I get the message, and then after a little while the video still plays anyway - but how can I stop receiving this message? 2) Shockwave... From time to time I get an error message regarding the "Shockwave Plugin" - saying that it can't play a script, and asking if I want the script to continue or stop. How can I solve this? I have a Windows 7 PC. Thanks in advance!

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your System Details List shows the Flash plugin as installed and enabled.

Does Flash work on the Adobe test page?

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Modified by cor-el

Sam_23
Sam_23
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1) Yes, Flash works on that Adobe test page - it tells me it's installed.

2) No such extensions are blocking any content.

The problems have not gone away. What do you think the problem is?

Is the shockwave issue related to the flash player issue?

Sam_23
Sam_23
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It does appear as if the shockwave problem is connected to flash player - just got the shockwave error message again which was followed by a message on the website which caused the flash plug-in to crash. (But I was able reload the flash plug-in without problem).

No ideas how to solve this?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Shockwave Flash 11.8 r800 is the Flash plugin if you are referring to that plugin.

sighnbox
sighnbox
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I FIXED IT

Hi there did you manage to sort out you Adobe Shockwave Flash crashing in fox

I had the same problem no net based Vids would play at all Not Iplayer, you tube nothing the screen/vid box would be grey or black

Its just taken me 19 hours to do it but its mended

On the top of the firefox page hit tools then from the drop down menue sect options.

when the window opens at the top select ADVANCED

on that page you will see a box with (Use Hardware acceleration when available)

YOU NEED TO UN CHECK/TICK THAT BOX

Its as simple as that good luck .........Date I posted this fix (15/01/2014)