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I keep ggetting a Pop up even though I have checked no pop ups.

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  • 10 have this problem
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  • Last reply by cor-el

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When I view pages in Firefox I keep get a Pop-up banner at the bottom of the page even though I have checked off for no pop-ups. How do I stop it.

When I view pages in Firefox I keep get a Pop-up banner at the bottom of the page even though I have checked off for no pop-ups. How do I stop it.

All Replies (4)

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hello ,

The pop-up may not actually be coming from Firefox. You can determine where the pop-up is coming from by the appearance of the window.

If you see the location bar with the little bookmark star in the pop-up window, the pop-up is coming from Firefox. Another good indication is the Firefox logo or the orange Firefox button on Windows 7 in the top left corner of the window If not, you may have malware on your computer that causes the pop-ups. Scan your computer for viruses and spyware. For more details, see Troubleshoot Firefox issues caused by malware.

Report if this helped ! Thanks!

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hello ,

The pop-up may not actually be coming from Firefox. You can determine where the pop-up is coming from by the appearance of the window.

If you see the location bar with the little bookmark star in the pop-up window, the pop-up is coming from Firefox. Another good indication is the Firefox logo or the orange Firefox button on Windows 7 in the top left corner of the window If not, you may have malware on your computer that causes the pop-ups. Scan your computer for viruses and spyware. For more details, see Troubleshoot Firefox issues caused by malware.

Report if this helped ! Thanks!

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I have this issue with a banner at the bottom of the page can u help resolve it thxs wad109

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Note that wad109 has created a thread, so please continue the discussion in that thread.