We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by philipp

Nancy_Xia
Nancy_Xia
more options

Hi. I need help. 

       I update my firefox to 25.0.1  with my Mac.
	And I found that my one line css "transform:rotate(270deg);" will lead my browser crash, but other browsers and os won't happen,no matter which version .

The live link is : http://www.smartbuyglasses.com/designer-eyeglasses/Boss-by-Hugo-Boss/Hugo-Boss-Boss-0463-807-161834.html . The yellow right sidebar in this page is the crash part have the css "transform:rotate(270deg);". 

 So what's the matter ?
 Really need your help.

OS: Mac . firefox version: 25.0.1 . crash link : http://www.smartbuyglasses.com/designer-eyeglasses/Boss-by-Hugo-Boss/Hugo-Boss-Boss-0463-807-161834.html . crash part: The yellow right sidebar in this page

Hi. I need help. I update my firefox to 25.0.1 with my Mac. And I found that my one line css "transform:rotate(270deg);" will lead my browser crash, but other browsers and os won't happen,no matter which version . The live link is : http://www.smartbuyglasses.com/designer-eyeglasses/Boss-by-Hugo-Boss/Hugo-Boss-Boss-0463-807-161834.html . The yellow right sidebar in this page is the crash part have the css "transform:rotate(270deg);". So what's the matter ? Really need your help. OS: Mac . firefox version: 25.0.1 . crash link : http://www.smartbuyglasses.com/designer-eyeglasses/Boss-by-Hugo-Boss/Hugo-Boss-Boss-0463-807-161834.html . crash part: The yellow right sidebar in this page

Modified by Nancy_Xia

Chosen solution

firefox 26 will be released on december 10th - but it can be tested right now as beta version that is available for download from mozilla.org/beta

Read this answer in context 👍 1

All Replies (4)

philipp
philipp
  • Moderator
more options

hello it might be similar to this thread: https://support.mozilla.org/en-US/questions/977055. can you replicate the issue with firefox 26 beta from mozilla.org/beta ?

Meghraj Suthar
Meghraj Suthar
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Nancy_Xia
Nancy_Xia Question owner
more options

Hi All. 

I get help from question #977055.
And momentarily change my font to Arial.
It works.

Wish firefox 26 will show as soon as possbile. Thanks @philipp. Thanks @Meghraj.

Modified by Nancy_Xia

philipp
philipp
  • Moderator
more options

Chosen Solution

firefox 26 will be released on december 10th - but it can be tested right now as beta version that is available for download from mozilla.org/beta