This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No bookmarks or history after Firefox reset. Help?

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

develyn
develyn
more options

I upgraded to Firefox 26 to fix memory problems. However Firefox was still running slow every few seconds. So I did a Firefox reset.

Now i have lost: 1. Bookmarks 2. History 3. Back button 4. Default homepage setting

I tried restoring a bookmarks backup from yesterday but all the files give a processing error.

I upgraded to Firefox 26 to fix memory problems. However Firefox was still running slow every few seconds. So I did a Firefox reset. Now i have lost: 1. Bookmarks 2. History 3. Back button 4. Default homepage setting I tried restoring a bookmarks backup from yesterday but all the files give a processing error.

Chosen solution

OK, I stopped Firefox and restarted it and the problem has gone away. I now have bookmarks and history and a back button.

I have no idea why they are now working.

Read this answer in context 👍 0

All Replies (2)

develyn
develyn Question owner
more options

Chosen Solution

OK, I stopped Firefox and restarted it and the problem has gone away. I now have bookmarks and history and a back button.

I have no idea why they are now working.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That sounds that there was a problem with the places.sqlite file that stores bookmarks and history that appears to have corrected itself.