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The pull down arrow next to the reload button no longer works. What happened?

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

TQG1
TQG1
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I normally load many web pages with the pull down arrow next to the reload arrow. All of a sudden the list disappears and there is nothing to see when I click the arrow. Ideas?

I normally load many web pages with the pull down arrow next to the reload arrow. All of a sudden the list disappears and there is nothing to see when I click the arrow. Ideas?

All Replies (5)

cor-el
cor-el
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Make sure that the Location Bar is not set to "Nothing":

You can also check these prefs on the about:config page to make sure that they have the default value.

  • browser.urlbar.autocomplete.enabled
  • browser.urlbar.maxRichResults
TQG1
TQG1 Question owner
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Good idea however location bar set up for history and book marks. Any other ideas?

cor-el
cor-el
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Did you check the two prefs?

Are you keeping history?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
TQG1
TQG1 Question owner
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I believe I have done everything you have asked correctly and still no change. I have tried safe mode and checked all of the settings. The auto correct feature does work just fine. To clarify if needed I have attached a picture with an arrow that describes what I am talking about. When I click on the arrow nothing happens. In the past a menu pulls down with my most common/recent web sites.

I have also tried installing a fresh copy of the browser. No joy. I have not uninstalled then reinstalled to see if that works.

On another note, this is the fourth time I have typed this. Attached images, checked what they look like (image thumbnails are rather small), and going back erases all the text you have typed. I can create more images if needed. Maybe the computer does not like the -40 wind chill outside.

Thanks for your help.

cor-el
cor-el
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Try to rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.

You can check for problems with the places.sqlite database file in the Firefox profile folder.