Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I click on the search box say to a website it says "connecting" and is stuck there. If I click on the refresh button it takes you to the site

more options

when I click on the search box say to a website it says "connecting" and is stuck there. If I click on the refresh button it takes you to the site but if I do not click on the refresh button it never takes you to the website. I never had this problem before. I uninstalled Mozilla and re installed and it still does it.

when I click on the search box say to a website it says "connecting" and is stuck there. If I click on the refresh button it takes you to the site but if I do not click on the refresh button it never takes you to the website. I never had this problem before. I uninstalled Mozilla and re installed and it still does it.

All Replies (1)

more options

Hello stevew88, Try working with Firefox in SAFE MODE,it may help you. Thanks, Dyvik.