This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

I sent in questions over 2 weeks ago and have received no answers. Why has no one responded? Is there a chat option?

  • 2 replies
  • 1 has this problem
  • 22 views
  • Last reply by philipp

more options

I am getting over a hundred PUPs on Firefox as well as on optimizer pro and my searchdial. Do I need these programs and if not how do I get rid of them. Is a PUP a popup?? Adwcleaner was recommended. What is it and how does it work? I hope to hear back from you very soon this time.

I am getting over a hundred PUPs on Firefox as well as on optimizer pro and my searchdial. Do I need these programs and if not how do I get rid of them. Is a PUP a popup?? Adwcleaner was recommended. What is it and how does it work? I hope to hear back from you very soon this time.

All Replies (2)

more options

You appear to have found your previous question, so best is to continue there.

more options

locking as duplicate