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Secure Connection Failed ssl_error_decode_error_alert

  • 6 replies
  • 35 have this problem
  • 18 views
  • Last reply by heykumaran

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Secure Connection Failed

An error occurred during a connection to the website

Peer could not decode an SSL handshake message. (Error code: ssl_error_decode_error_alert)

the website works fine with firefox 27.0.1, after updating to 28 i am getting this error...please help me to solve the issue...

The certificate is issued by Thawte.

Also the website works fine with Chrome....

Please help to fix this issue?

Secure Connection Failed An error occurred during a connection to the website Peer could not decode an SSL handshake message. (Error code: ssl_error_decode_error_alert) the website works fine with firefox 27.0.1, after updating to 28 i am getting this error...please help me to solve the issue... The certificate is issued by Thawte. Also the website works fine with Chrome.... Please help to fix this issue?

All Replies (6)

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?


There have been issues reported caused by using some SSL cipher suites that aren't working properly with some servers.

You can do a test for issues caused by one or more cipher suites and disable all SSL cipher suites on the about:config page (i.e. toggle security.ssl3.* prefs that are true to false) and enable one at the time to see if you can find a culprit and keep this suite disabled and reset the other cipher suites or possibly continue testing to see which ciphers work with this server.

Do a hard refresh of the tab with this not working page via "Ctrl+F5" or "Ctrl+Shift+R" after each change.

See also: /questions/985687

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how do i post this publicly accessible page. can you provide the link

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Which website is causing this SSL issue?

If you could post a link then we can check this certificate to see if we can reproduce this error.

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It works if I disable TLS 1.2 by setting the security.tls.version.max to 2 (or 1).

0 means SSL 3.0, 1 means TLS 1.0, 2 means TLS 1.1, 3 means TLS 1.2 etc.

See also:

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Are you guys going to fix this in next version of Firefox