This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird dos not appear on Desktop (XP Professional)

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by christ1

hfruchtl
hfruchtl
more options

Since yesterday's update, when I start Thunderbird, it appears in the task bar, but not on the desktop. Right-clicking it does not give me a menu (it used to be that it opened outside the visible desktop area, but I could select "move" and get it inside the desktop with the cursor keys). "Switch to" in the task manager also has no visible effect.

Since yesterday's update, when I start Thunderbird, it appears in the task bar, but not on the desktop. Right-clicking it does not give me a menu (it used to be that it opened outside the visible desktop area, but I could select "move" and get it inside the desktop with the cursor keys). "Switch to" in the task manager also has no visible effect.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Kill thunderbird.exe in Task Manager. Then try to start Thunderbird again.

In case you do get an error 'Profile in use' check this article.

http://kb.mozillazine.org/Profile_in_use

hfruchtl
hfruchtl Question owner
more options

Thanks. Not even rebooting helped. I solved it in the end by starting Thunderbird in Safe Mode. Seems to work now.

christ1
christ1
  • Top 25 Contributor
more options

If safe mode works, the problem was caused by an add-on. So check your add-ons to eliminate the problem.