This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Upgrading to Windows 8 - how do I save e-mails and e-mail address books?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Zenos

thebinz
thebinz
more options

Converting from Windows XP to Windows 8 wipes out all files and programs. How do I save my e-mails and e-mail address books that are running on Thunderbird?

Converting from Windows XP to Windows 8 wipes out all files and programs. How do I save my e-mails and e-mail address books that are running on Thunderbird?

All Replies (1)

Zenos
Zenos
more options

You need to save and then reinstate your Thunderbird profile.

https://support.mozilla.org/en-US/kb/profiles-tb

I should point out that Firefox has a similar arrangement, with its own profile, so you can preserve your Firefox settings too.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data