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Firefox crashes

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  • Last reply by cor-el

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I have been having problems with the Adobe Flash Plug in, for some time: since I upgraded to the new version of Firefox. I am on a MacPro OS 10.7.5 and this is as far I can go with the system software. I did not have problem with Adobe Flash Plug in before. Foxfire is ver. 28 on Yahoo 1.28. Can you help? Thanks! //... Joe

I have been having problems with the Adobe Flash Plug in, for some time: since I upgraded to the new version of Firefox. I am on a MacPro OS 10.7.5 and this is as far I can go with the system software. I did not have problem with Adobe Flash Plug in before. Foxfire is ver. 28 on Yahoo 1.28. Can you help? Thanks! //... Joe

Chosen solution

There have been issues reported with the 13.0.0.182 version of the Flash plugin crashing on some older Mac computers due to the compiler generating incompatible code.

The only way to recover is to uninstall the Flash 13 version and revert to an older Flash version and wait for Adobe to release an update that addresses this issue.

You can either install the latest Flash 11.7 version that has the latest security updates (may not work with Safari) or the last Flash 12 version that didn't get the security updates Flash 13 has.


Adobe Community: ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround:

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Chosen Solution

There have been issues reported with the 13.0.0.182 version of the Flash plugin crashing on some older Mac computers due to the compiler generating incompatible code.

The only way to recover is to uninstall the Flash 13 version and revert to an older Flash version and wait for Adobe to release an update that addresses this issue.

You can either install the latest Flash 11.7 version that has the latest security updates (may not work with Safari) or the last Flash 12 version that didn't get the security updates Flash 13 has.


Adobe Community: ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround: