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synch fails

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  • Last reply by guigs

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I have Firefox on two laptops. Both are logged into the same Firefox account.

Until recently, I would run "Synch Now" on one laptop and the bookmarks in the bookmark toolbar would be copied to and from the other laptop.

Since upgrading both to version 29, this synching does not work.

I have ticked all of the Options (Tabs, Bookmarks, Passwords etc) under Synch.

Please can you help?

I have Firefox on two laptops. Both are logged into the same Firefox account. Until recently, I would run "Synch Now" on one laptop and the bookmarks in the bookmark toolbar would be copied to and from the other laptop. Since upgrading both to version 29, this synching does not work. I have ticked all of the Options (Tabs, Bookmarks, Passwords etc) under Synch. Please can you help?

All Replies (1)

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Hi briandigbyroberts, Have you set up the new sync? Firefox 29 has a new version of sync that if set up, requires to remove all devices and to set up a new account in the about:accounts page.

If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue.

Doing so will allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently.

Please, feel free to post the link to your thread on this thread for volunteers interested in assisting you.

Thank you.