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Do you ask people to take part in a survey?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Zebedee.01

Zebedee.01
Zebedee.01
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This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided.

It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam.

Many thanks.

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided. It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam. Many thanks.

Chosen solution

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey. 

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

Read this answer in context 👍 1

All Replies (2)

Moses
Moses
  • Moderator
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Chosen Solution

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey. 

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

Zebedee.01
Zebedee.01 Question owner
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Many thanks. Delighted to have the problem solved.