Firefox Community Forum

On our web site we have a page that includes mp3 files, which play okay on Firefox; but on another page on the site with mp3 files, Firefox (including different versions on different computers) produces the error message, No video with supported format and MIME type found." FWIW, other browsers like Safari (Mac), Chrome (Mac and Win), and Edge (Win) all play the problematic files without a hitch.

Is there a fix for this problem that can be attempted by the non-tech types?

I use firefox on mac as well as on my iphone. I am attempting to update the saved address and credit cards on my profile. Using the web browser, I can navigate to settings and see my saved passwords but there is no option to view or edit my saved addresses. The only result shown when I search for addresses is the sync option to change if I am syncing that across my devices but not to change or view it or my saved credit cards for that matter. I am currently on 128.0.3 on my computer. I also have tried to update the address and credit cards on my phone app where I am able to access the saved information and at least see it but there is no option to edit. Tapping or swiping on the addresses do nothing. Pressing and holding will highlight the addresses but nothing will happen. Please help me use this product. I have been on firefox for 10+ years and have enjoyed the offerings but am incredibly frustrated not being able to see or edit my information. Thank you

dom.push.userAgentID 9222cf81d084464d9818890b2d9facde is what i get when i select show only modified preferences. Also my About This Mac says my OS is 13.6.7 and as you can see listed below it says 10.15. something strange is going on and has been for a long time. I deserve my privacy just like everyone else! I have no idea what this could be. Any help would be great. Thanks, Gino

Hi, I get a message "No video with supported format and MIME type" when I try to watch movies on my website : https://www.spiriferminerals.com/product,25270,produkt.html The same movie works on Chrome but not on Firefox. Can you help ? Thanks ! Joanna

Dear Firefox, I want to install any VPN app to access my Bank account, but my phone number is not available because I am outside the Americas. Can you let me know how can I install and use any VPN program you provide? Thank you so much for your help!

best, CAN

I am not now able to access the Macy's department store website. Here is the error message I receive when I try:

You don't have permission to access "http://waf-failover.macys.com/prod/WAF_Failover/WAF_error_page.html?" on this server.

Reference #18.cf94d817.1722504206.34c574ac

https://errors.edgesuite.net/18.cf94d817.1722504206.34c574acWhat does the following message mean?

How do I correct this problem?bold text

First of all, I have already changed my about:config browser.search.region preference to GB.

When I try to install the amazon search engine for amazon.CO.UK, via the magnifying glass on the search bar, I get this message.

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Please help.

How can I remove extensions? I'm blocked from Google with the same screen no matter what I do. It says search.funsafetabsearch.com thanks

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's me select auto updates or check for updates. I searched online but couldn't seem to find anything about how to disable the notifications all together with the newer version of FF. It's driving me crazy, thinking of switching browsers because of this. Thanks in advance!

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few weeks ago. I have tried to reinstall the extension, but it has had no effect.

I have cancelled my subscription which you say you will return if I cancel within 30 days? Is that correct. Also I want to cancel the VPN on my desktop and phone now but I can't see how I can achieve this. I would be grateful for your help.

Thank you.

Hi,

My computer was wiped without a backup and my browser was thus deleted along with my logins and bookmark folders. I am now unable to log back in to that specific account and retrieve my bookmarks. I'd really appreciate help with this.

Thanks, Aman

I can log into KP.org ok. Often while clicking on an option the screen goes mostly blank. click refresh and I only get a flash of the Kaiser screen. If I use Chrome the site works as normal. Please see what you can do, Chrome is not my favorite

 Jerry Hirst