Thunderbird Community Forum

Sent an email which disappeared and did not reach the receiver. I had this email in Draft first and then finished it and sent it (as normal) and receiver didn't receive it and I couldn't find it anywhere. I need to find this mail. Regards, Werner Pluss

Dear All. The setting to export account settings to the mobile version of Thunderbird does not work. Mozilla Thunderbird Ver.128.4.0esr (64bit) Japanese Edition cannot generate QR Code. It may not support 2-byte language codes abd/or Newest MS-Windows11 24H2 Japanese version. PC MODEL : Dell G15 5520 OS : MS-Windows11 Version 24H2 OS Build 26100.2161 Thank You.

Hello, I use Thunderbird offline quite a bit as I don't always have access to internet. For emails, Thunderbird works wonderfully, thank you very much! For RSS feeds, I can read the Summary of articles offline but not the full article, as I have to use the webview. On my phone, I have Feeder Android app that gives an option to "fecth full articles", I can then read the whole article offline.

Is it possible to do this with Thunderbird?

ever since your last software upgrade, my Thunderbird acct has not allowed me to login. I keep getting message " Sending username did not succeed mail server mail.twc.com responded invalid username or password" for ‘Thunderbird’ I do not know how to reset my account. I have over 150 addresses I can't retrieve. I know there is no one to speak with, but I have no idea how to proceed. I have looked at "saved passwords" and there aren't any on the list. Thank you, Dale

my email programme Thunderbird has disappeared from my computer.

it was ok yesterday ,but disappeared overnight.

would appreciate any help i can get, ms.

I'm using Thunderbird 128.4esr on Windows 11 with the Cardbook extension to display the address book. However over the last few days it totally lost the address book. All emails are still displayed correctly.

I do a daily back-up to store the last 30 days data. I tried restoring the Thunderbird folder from an earlier date and the address book displays correctly. However if I close and re-open Thunderbird the address book has gone. After trying this numeous times I saw a message "Migrating cardbook DBImage 5/8" as shown in the attached screenshot. It remains stuck on that indefinitely.

The issue isn't with Cardbook as the same happens if I open the Address Book from the top-right menu

Starting on 11/1/24, Thunderbird won't log into several of my comast.net email accounts. I have about 6 emails set up in TB right now and they have been working OK for literally years. First it asks me to sign in to the Comcast email, and then when I enter my password (I've checked, I am do it correctly, I even changed it, doesn't help). I get the error in the attached file.

I deleted the account from Thunderbird, and when I try to add it again, it says it automatically finds the correct configuration, but then I get the comcast login page and again get the same error in the attached file.

Again - I have this issue with 2 comcast email ids, but not three others. I have looked at the server settings to the best of my ability and I can't find anything wrong?

I've tried several times to install Thunderbird but at the last stage, a message says my password is incorrect. There's no way of accessing my password to check it or choosing a new password. I don't know what to do!

Hello, currently I cannot dismiss calendar events on my GMail calendar within Thunderbird. I am being prompted every twenty minutes about an event from last week. The Dismiss and Dismiss All buttons on the reminder form do nothing.

I am using Thunderbird 128.4.0esr (64-bit). The calendar is set up through Provider for Google Calendar version 128.0.0.

(Doing nothing is an improvement over the built-in calendar, which threw an error message every time instead).

This seems to be a persistent problem many users have encountered over the years, judging by past support requests from people with the same issue. Is there any way to dismiss these notifications? If not I will be uninstalling Thunderbird and finding a different email client.

I've just (yesterday) done a new install of Windows 10, and re-installed Thunderbird which has just updated itself to version 128.4.0esr (64-bit) and says it is up to date. Thunderbird handles four accounts for me, three of them Gmail. Each of those three has been set up differently with respect to Bin/Trash (not by me; I just let Thunderbird do all that). One of them has a Bin folder and a Trash Folder, one of them has just a Bin folder, and one of them has just a Trash folder. What is going on here and how can I fix it so they all have just one, and all called the same (I don't really care which but I'd have a UK preference for Bin!) Screenshot shows two of the accounts; folder proliferation prevents me including the third but take my word for it that the one not shown has a Trash folder!

I am moving to a new web host and want to backup my emails before I migrate to new host.

Need help with large 23GB profile of data and some steps that will work. I am a bit confused by some things I read and have tried. Important to save files and addresses of important contacts. Have lots of backup drive room, but need to understand proper steps to do this.

I'm a supporter of Tbird and Dev Team.

Thanks, Kelly E McClelland

I am running the latest update of Thunderbird 128.4.0 When I try to insert a link over text. Thunderbird hangs. I do not have any addons so there is nothing to disable. HOWEVER when I run Thunderbird in Troubleshoot mode with the button for addons disabled --- everything works as it should! I start in regular mode and look for invisible add ons to disable but there are no add ons and no themes.

I have gone to the Trouble shoot information page. I looked at the Important modified preferences to see if any network protocol handler was set to false but there are none. I went to about.config and found several preferences

network.protocol-handler.external-default. is set to true and other 

preferences beginning with network.protocol-handler.warn-external. were set to false. Forums said to set them to true to resolve problem. I did that but it did not help.

I have cleared my cache because - why not!

I stress that if I run in troubleshoot mode things work. I have been using Thunderbird for 10 years and recently jumped from version 65 to version 128. I do not know when the insert link stopped working. Any ideas besides uninstall reinstall?

SOLVED I cleared my startup cache and that did the trick.

My Thunderbird email stopped working yesterday. I rebooted and reset my modem and still nothing. When I turn it on, it briefly says no messages found and then displays a "Welcome to Thunderbird" page. It stays like that even if I click drafts, sent mail etc.

When opening Saved Logins in Thunderbird the window is larger that the window it is opened in and you can't adjust the column widths. Is this considered a feature or a bug? I ask this because this has been a problem since 2017.

I had a load of files in a folder. I wanted to move then back to the inbox So CTRL A then dragged to the inbox. But they have vanished Any idea where and how to retrieve then?