This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What does the time shown in the upper right of a received message indicate?

  • 4 balasan
  • 2 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh coffent

more options

It was 9:30 am when I downloaded and opened a message that shows 1:00 pm (no date) in the upper right, i.e., a time 3 1/2 hours in the future! I'm in the Eastern time zone and the message was sent by someone in the Pacific time zone where it was even earlier, 6:30 am. What does the 1:00 pm indicate?

It was 9:30 am when I downloaded and opened a message that shows 1:00 pm (no date) in the upper right, i.e., a time 3 1/2 hours in the future! I'm in the Eastern time zone and the message was sent by someone in the Pacific time zone where it was even earlier, 6:30 am. What does the 1:00 pm indicate?

All Replies (4)

more options

Check the timezone on your computer... while it might be showing the correct time, I think you will find the timezone is out those hours... Pacific time is my guess as that is the default of windows if it is not changed when the machine is first run.

more options

My computer is set to the correct time zone and time. Other messages show correct times. My guess - and it's only speculation - is that the time displayed in the upper right is based on the *sender's* computer, and in the case I cited the sender's time was way off. If that's the case, my next question would be if it's possible to get the time displayed in the upper right to reflect either network time or the time on my computer.

more options

I think I'm right. I deliberately mis-set my computer time, then sent an email to myself before setting it correctly again. Sure enough, the time in the upper right of the message as received was the bogus time. I note that there are two date/time column choices for the window that lists messages. "Received" shows the correct time; "Date" is the sender's (possibly bogus) time. So my question is now, is there a way to get the time displayed in the upper right of a message to be the "Received" rather than (apparently) the "Date" time?

more options

I'm slowly getting more information. Apparently setting mailnews.use_received_date to "true" (which is what I had) is supposed to accomplish just what I wanted. However for some reason it no longer works - see https://bugzilla.mozilla.org/show_bug.cgi?id=607265. So now my questions have become: what setting, if anything, has taken its place, and if nothing, why?