We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

After a Windows 7 crash I lost all folders under Local Folders on Thunderbird 24.5.0; how can I recover them?

  • 1 balasan
  • 2 ada masalah ini
  • 14 paparan
  • Balasan terakhir oleh christ1

ABS100
ABS100
more options

I had a crash on my Windows 7 Home Premium and after that was resolved, all my folders under "Local Folders" in my Thunderbird ver. 24.5.0 disappeared! I have 6 accounts but they were not affected and all my emails are there. However I had many folders under Local Folders with very important business messages, but they are not there anymore. I found one of the main folders in my profile, under "Mail" but it contains only a very few sub-folders. How can I recover these folders and where are they now?

I had a crash on my Windows 7 Home Premium and after that was resolved, all my folders under "Local Folders" in my Thunderbird ver. 24.5.0 disappeared! I have 6 accounts but they were not affected and all my emails are there. However I had many folders under Local Folders with very important business messages, but they are not there anymore. I found one of the main folders in my profile, under "Mail" but it contains only a very few sub-folders. How can I recover these folders and where are they now?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

What exactly happened in between the 'crash' and ' that was resolved'?