This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird won't forward text from emails composed in Outlook

  • 2 balasan
  • 4 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh Matt

more options

This has been driving me nuts for years. I prefer Thunderbird over Outlook (I started on Netscape --almost back to version 1---and been using Thunderbird for many many many years) but Outlook is the prominent client used by my employer and my customers.

So very often when I go to forward an email (and I believe that the original emails are composed on Outlook) Thunderbird will not take any of the body of that original email. All it does is show the header from the email and none of the body of the message.

WHY does this happen? It is NOT taking the original email text and creating as an attachment. The only way I can forward the emails is to do it through Outlook.

But strangely it's not ALL emails. I'm not sure if the ones that DO include the text are working because they were originally composed in Thunderbird or some other reason.

Thanks!

This has been driving me nuts for years. I prefer Thunderbird over Outlook (I started on Netscape --almost back to version 1---and been using Thunderbird for many many many years) but Outlook is the prominent client used by my employer and my customers. So very often when I go to forward an email (and I believe that the original emails are composed on Outlook) Thunderbird will not take any of the body of that original email. All it does is show the header from the email and none of the body of the message. WHY does this happen? It is NOT taking the original email text and creating as an attachment. The only way I can forward the emails is to do it through Outlook. But strangely it's not ALL emails. I'm not sure if the ones that DO include the text are working because they were originally composed in Thunderbird or some other reason. Thanks!

All Replies (2)

more options

I wanted to add in a couple of screen shots to show. The first is the original email I received and the second is what happens when I click "Forward". Notice that none of the original text is included.

WHY?

This is version 24, but it's been occurring for several years and in many versions.

more options

Why is a good question, one I have no answer for.

However, can you forward that (OR a similar example) so I can troll through the message source and try and work it out. Not that I look forward to trawling through all the MSO declarations and the MS office specific binary inclusions. Unicorn dot consulting at gmail dot com will get me.

Note forward as an attachment. Message menu (Alt+M) > forward as > attachment. (That will work for your other forwards as well.) and I get it exactly as you do headers and all.