This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

your plug in crashed cannot attach files to emails what to do

  • 1 balasan
  • 2 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh cor-el

ellen123
ellen123
more options

keep trying to attach files as per usual to email. will not allow, just crashes, no error message except that the firefox plug in has crashed. no info on what to do. holding up a time urgent matter. tried many times, worked earlier today.

keep trying to attach files as per usual to email. will not allow, just crashes, no error message except that the firefox plug in has crashed. no info on what to do. holding up a time urgent matter. tried many times, worked earlier today.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you can't add attachments to Gmail messages then you need to add an allow exception to allow pop-ups for that Google website. Easiest to do this is to click the padlock on the location bar and click the "More Information" button to open the "Tools > Page Info" window with the Security tab selected. Proceed to the Permissions tab Remove the tick on "Open Pop-up Windows" > "Use Default" and click the Allow radio button to change the permission to allow pop-ups for this domain.

Google is looking into this issue, see: