This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't retrieve emails & can't open "in box" folder

  • 1 balasan
  • 2 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh Toad-Hall

more options

1) My opening page displays "Thunderbird Mail In box: Accounts / View settings / create a new account Advanced features / Search messages / Manage message filters"  ???? 2) This is blocking my access to retrieve my emails & I cannot retrieve any emails in my in box 3) The "connect to the internet circle" is active, but nothing happens 4) I also cannot open my in box or display any emails already in my in box HELP!

1) My opening page displays "Thunderbird Mail In box: Accounts / View settings / create a new account Advanced features / Search messages / Manage message filters" ???? 2) This is blocking my access to retrieve my emails & I cannot retrieve any emails in my in box 3) The "connect to the internet circle" is active, but nothing happens 4) I also cannot open my in box or display any emails already in my in box HELP!

Penyelesaian terpilih

The page you refer to always displays when you select the account name in the Folder Pane.

Can you see the left Folder Pane, which should show you your mail accounts and folders? If no, then enable the Folder Pane: View > Layout > select Folder Pane or 3bar menu icon > Options > Layout > select Folder Pane

Then select the Inbox to see emails.

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

more options

Penyelesaian Terpilih

The page you refer to always displays when you select the account name in the Folder Pane.

Can you see the left Folder Pane, which should show you your mail accounts and folders? If no, then enable the Folder Pane: View > Layout > select Folder Pane or 3bar menu icon > Options > Layout > select Folder Pane

Then select the Inbox to see emails.