This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Prevent the 'compose' and 'send' button to disappear from menu

Novermars
Novermars
more options

Hello,

On my grandmother's, who is 82, PC, I recently installed Thunderbird instead of Windows Live Mail. Although the experience has been mostly positive, there is a small problem:

Disappearing buttons; this is the main problem. Every time she manages to make the compose and send buttons disappear. She does this by hovering on the button and then by accident right clicks in stead of left clicking. This brings her to the pop-up menu in which you can make the bar with buttons disappear. So the question is, is it possible to disable this menu?

Thank you in advance,

Nigel

Ps: I know how to reset it, and tried to explain it to her many times, to no avail. So a permanent solution would be preferred.

Hello, On my grandmother's, who is 82, PC, I recently installed Thunderbird instead of Windows Live Mail. Although the experience has been mostly positive, there is a small problem: Disappearing buttons; this is the main problem. Every time she manages to make the compose and send buttons disappear. She does this by hovering on the button and then by accident right clicks in stead of left clicking. This brings her to the pop-up menu in which you can make the bar with buttons disappear. So the question is, is it possible to disable this menu? Thank you in advance, Nigel Ps: I know how to reset it, and tried to explain it to her many times, to no avail. So a permanent solution would be preferred.

Penyelesaian terpilih

This kind of situation reminds me of enterprise lock-down features. You could ask in the TB enterprise mailing list about this, there are also other TB enterprise resources available.

Although locking the preferences file and making it read-only will only make Thunderbird ignore changes made during a session once it's been closed and reopened, it may provide hints to effectively preventing toolbars changes.

You could tell her "if it disappears, quit, then restart". Although not ideal, this would work.

This document dealing with toolbar customization may provide more detail to find the right settings to lock-down to achieve what you describe.

This forum post hints at another (probably more radical) solution, completely removing the context menu.

In any case please come back and share back what you ended up doing, I am also interested in fine-grain lock-down. :)

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

Fabián Rodríguez
Fabián Rodríguez
more options

Penyelesaian Terpilih

This kind of situation reminds me of enterprise lock-down features. You could ask in the TB enterprise mailing list about this, there are also other TB enterprise resources available.

Although locking the preferences file and making it read-only will only make Thunderbird ignore changes made during a session once it's been closed and reopened, it may provide hints to effectively preventing toolbars changes.

You could tell her "if it disappears, quit, then restart". Although not ideal, this would work.

This document dealing with toolbar customization may provide more detail to find the right settings to lock-down to achieve what you describe.

This forum post hints at another (probably more radical) solution, completely removing the context menu.

In any case please come back and share back what you ended up doing, I am also interested in fine-grain lock-down. :)